Registration

REGISTERING YOUR CLINIC WITH THE CARE QUALITY COMMISSION (CQC)

If you are performing procedures such as laser lipolysis, skin resurfacing, circumcision, breast augmentation or reduction, tummy tucks, face lifts, rhinoplasty, or are a private doctor offering consultation services or doctor treatment services (including travel vaccinations), then you will need to register with the Care Quality Commission.

CQC Registration is a legal requirement under the Health & Social Care Act 2008. If you practice without being registered with the CQC you will be committing a criminal offence.

WHAT YOU NEED TO KNOW ABOUT CQC REGISTRATION

Since 2005 Lasermet have helped over 1000 businesses through the process of registration with the CQC, previously known as the Healthcare Commission, and we have worked hard to develop a service that not only makes the process of registration less stressful and time consuming, but crucially provides on-going support to you and your staff in order to reduce the burden of regulation once registration is achieved.

The application process involves the completion of forms and the submission of evidence that will highlight whether your facilities and service can meet the 28 Essential Standards of Quality and Safety. You will need to know what these standards are, what you need to do to meet the standards, and if you are unable to comply with the standards, what you can do to improve.

You will need to know what you do to promote equality, diversity and human rights and how the views of your patients will influence the services you provide.

If this seems daunting, then what you need to know is that Lasermet can help you through the whole process. We’ll advise you on what the standards are and show you ways in which you can comply.

WHAT YOU NEED TO DO ABOUT CQC REGISTRATION

You’ll also need to submit documents like a CV, professional, medical and financial references and you’ll need to make sure you have access to the premises’ lease agreement, insurances, and risk assessments. You’ll need to ensure staff records are complete and that key personnel have up-to-date and appropriately authorised CRB checks.

We know what you need to do and when you need to do it. We’ll help with your CQC registration by signposting you through the whole process, ensuring that the things you need to do get done in the right order, and at the right time.

THE LASERMET SOLUTION

The sooner we have you on board, the sooner you can relax in the knowledge that your CQC application is in the safe hands of our dedicated team of advisers. Once we receive your contract we will:

• Assign your business with a registration adviser who will visit you in person to introduce you to the CQC’s Essential Standards, build up a profile of your facilities, assemble evidence in support of your application and guide you through CRB checks, professional references, medical reports and financial references
• Provide you with Policies and Procedures that ensure your facilities meet the 28 Essential Standards of Quality and Safety
• Provide you with a Statement of Purpose (a document that outlines the aims and objectives of your services)
• Provide you with a Service User’s Guide – a comprehensive guide to your service that patients can take away
• Come back to see you again to finalise your application so that it’s completed and crucially submitted
• Provide you with continuous support, ensuring that you are never more than a phone call or email away from our highly experienced team of advisers to provide you with help on any aspect of your CQC registration

Compliance

Once registered with the CQC you will need to ensure that you maintain compliance with the CQC’s Fundamental Standards

Lasermet carries out CQC compliance assessments and provides ongoing help and support to ensure you continue to comply and to reduce the burden of regulation once registration is achieved.

Our aim is to minimise the time you spend on maintaining CQC compliance by providing you with guidance and support from our team of highly experienced advisors. We achieve this by providing you with a comprehensive support package, which includes:

INITIAL CONSULTATION

We will assign your business an experienced CQC Advisor who will visit you and, through a set of targeted questions and observations, will build up a profile of your clinic in order to establish your level of compliance.

GUIDANCE

During our initial consultation we will provide extensive guidance on CQC regulation including the provision of an Action List prioritising anything you need to do to be compliant, or improve compliance.

COMPREHENSIVE EASY-TO-FOLLOW PAPERWORK

Following the Initial Consultation, we will issue you with:

• Policies and Procedures covering the CQC’s Fundamental Standards
• Service User Guide – A comprehensive guide to your services which patients can take away
• Continuous Support – Throughout the whole process, you will have unlimited access to telephone and email support from our team of advisors at Lasermet.

ON-GOING HELP AND SUPPORT

The CQC will review your service to assess whether standards continue to be met. Our aim is to ensure that your Clinic remains compliant by providing you with:

• A Yearly Support Visit
• An Audit and Review of Risk Assessments
• Support for CQC Inspections and Improvement Notices
• Update of Policies and Procedures
• Unlimited Access to Telephone and Email Support

You must maintain the required CQC standards and we can help you do that.